At WebGuy Internet, we are committed to providing high-quality IT solutions to our clients. One such client is Itineris Early College High School, a public charter high school that had been facing several IT-related challenges. Their network was exposed to potential security risks due to the lack of network segmentation, and their previous managed service provider was struggling to manage a high volume of tech support requests. That's when they turned to us for a complete IT overhaul.
We started by overhauling their network, which involved segmenting the staff, students, and infrastructure networks to ensure a more secure and efficient network environment. We then installed new firewall equipment to enhance the school's network security and protect it from potential threats.
Afterwards, we implemented a new camera system that provided enhanced security for the school, with better coverage, image quality, and storage options. Our goal was to ensure that the school had access to the latest technology and infrastructure, which would enable them to work more efficiently and effectively.
We also handled day-to-day operations such as setting up new staff devices, ordering new computers, and repairing student Chromebooks. We organized the IT office, streamlining their tech support process, and implemented a new ticketing system that allowed a team of student interns to assist staff with any tech problems they have. We taught the interns about IT, providing them with valuable experience that could help them find jobs in this field in the future.
Overall, our comprehensive IT solution helped Itineris Early College High School enhance their network security, improve their technology infrastructure, streamline their tech support process, and provide valuable learning opportunities for their students. We're proud to have helped this educational institution achieve their IT goals and look forward to continuing our partnership with them in the future.